FAQs on Leesa Mattress

Does this come with the 100-night trial?

It’s only 100 nights if you order it directly from Leesa, 30 if from Amazon.

What kind of foundation do you use with your Leesa mattress? Wood or metal and which brand?

The Leesa should be set up on a flat, rigid surface. This can be a modern box spring (without coils) + frame, platform bed, slatted bed, a Murphy bed or even right on the floor. Metal or wood – it doesn’t necessarily matter. Both are suitable options. The brand is entirely up to you!

Can I use a mattress warming pad directly on top of Leesa?

We cannot recommend using a heating pad or electric blanket because we cannot vouch for each version. There are many different options for heating products that come in a variety of settings and temperatures. While we do know that adding heat to the mattress may affect the way the foam reacts, we do not know which products could potentially melt or damage the foam during any type of use – overnight, pre-warming, or otherwise.

How long will it take to receive my Leesa mattress?

Once an order has been placed, we need 3-5 business days to build, compress, and box your Leesa mattress before shipping it directly to you via UPS Ground. We will send you an email with your tracking details as soon as your order ships.

Is the Leesa easy to setup?

Setup is easy. Your Leesa mattress comes compressed, rolled and boxed.

Move the box or bedroll into the room where you intend to set up. It’s much easier to maneuver at this point.

Position the bedroll on your stable base and begin to tear away the plastic.

The mattress will immediately start to take shape and before you know it, you’ll find yourself gazing down at your brand new, ready-for-sleep Leesa mattress.

For detailed step-by-step instructions, read the Setup Your Leesa How-To FAQ or you can refer to the step-by-step setup guide that arrives with your Leesa.

Do I need a box spring or foundation?

The Leesa mattress is designed to deliver better sleep. To be most effective, your Leesa should be set up on a stable base that is substantial enough to support both mattress and sleepers. Great options for setting up your Leesa:

  • traditional metal frame and foundation
  • platform bed or slatted bed
  • adjustable base
  • Murphy bed
  • flat on the floor

Box springs are often made of plywood and can splinter, crack, and deteriorate with age. Double check to be sure your box spring is in good repair before setting up your Leesa. Box springs are also made of springs and can change the way the mattress feels for some sleepers. Try adding a 1″-3″ board in between the box spring and your mattress as a suitable and wallet-friendly option.

How to return Leesa Mattress

First, try your Leesa for at least 30 nights. This allows your body ample time to adjust to the feel of a new mattress.

We’re confident you’ll love your Leesa but if you don’t, you have up to 100 nights to let us know. There are zero return fees and you do not have to worry about fitting your Leesa back in the box. We’ll arrange to have your mattress picked up from your home with no additional effort or cost on your part. We do our best to locate a charity in your community otherwise we coordinate your pick up with our recycling partner. Then we refund your purchase in full.

Do I need a mattress protector or mattress pad for my Leesa?

Mattress protectors are a great way to shield your mattress from life’s little accidents. Look for a highly-recommend brand that offers a water-proof, hypo-allergenic protector made of breathable fabric.

Hi,my name is Chris and used to be a mattress salesperson, now I'm a software engineer and focus on blog writing part time, I created this mattress review and rating site to share my knowledge and experiences and hope everyone can get the correct mattress at a reasonable price.

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